Refund policy

1. Return Eligibility

You may request a return within 10 DAYS of receiving your order, provided that:

  • The product is unused, unworn, and in its original condition.
  • The product is returned in its original packaging, including accessories, manuals, tags, and other included items.
  • You provide your order number and proof of purchase.
  • The product is not listed under our non-returnable items.

Products that have been used, damaged after delivery, altered, or returned without their original packaging may not qualify for a return.

2. Return Timeframe

Return requests must be submitted within 10 DAYS of delivery.

To request a return, contact us at beautytech.in@gmail.com with your order number, the reason for the return, and photos/videos of the product when applicable.

We will review your request and provide instructions for the return if it is eligible.

3. Refund Process & Timing

Once we receive and inspect your returned product, we will notify you whether your refund has been approved.

If approved, your refund will be processed within 2-3 days

The refund will generally be issued to the original payment method. Depending on your bank, payment provider, or card issuer, it may take additional time for the refund to appear in your account.

Shipping charges may be non-refundable unless the return is due to a damaged, defective, incorrect, or otherwise eligible product issue.

4. Exchanges

If you receive a defective, damaged, or incorrect product, we may offer an exchange or replacement, subject to availability.

For other exchanges, please contact us at beautytech.in@gmail.com within 10 days of delivery. If the requested replacement is unavailable, we may offer a refund or another suitable solution.

5. Damaged, Defective, or Incorrect Products

Please inspect your order as soon as you receive it.

If your product arrives damaged, defective, or incorrect, contact us at beautytech.in@gmail.com within 10 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the product
  • Photos of the packaging, if it was damaged during delivery
  • A short video, if necessary to demonstrate a defect

We will review the issue and, where appropriate, arrange a replacement, exchange, or refund.

Please do not dispose of or return a damaged product until we provide return instructions.

6. Non-Returnable Items

Certain products may not be eligible for return for hygiene, safety, or other reasons, including:

  • Products marked as final sale
  • Used personal-care or hygiene products where applicable
  • Opened products that cannot reasonably be resold for hygiene or safety reasons
  • Gift cards
  • Customized or personalized products
  • Digital products or services, where applicable
  • Any product specifically identified as non-returnable on its product page

If you are unsure whether an item is eligible, contact us before placing your return request.

7. Return Shipping Costs

For change-of-mind returns, return shipping costs will be paid by the customer unless otherwise stated.

If the return is due to a damaged, defective, incorrect, or faulty product, Beauty Tech will [COVER/REIMBURSE] the applicable return shipping costs, subject to verification.

We recommend using a trackable shipping service when returning an item. Beauty Tech is not responsible for returns lost in transit when the customer has arranged the return.

8. How to Start a Return

To start a return, contact:

Email: beautytech.in@gmail.com
Order Number: [ORDER NUMBER / REQUIRED INFORMATION]

Please do not send products back to the sender address on your package unless we have specifically instructed you to do so.