Shipping policy
1. Shipping Methods
We currently offer the following shipping options:
- Standard Shipping: 5-9 business days
-
Express Shipping: 5-9 business days
- Others-standard shipping
Available shipping methods will be displayed at checkout based on your location and the products in your order.
2. Order Processing Time
Orders are typically processed within 1-3 business days.
Orders are processed Monday to Saturday, excluding public holidays.
Please note that processing time is separate from the delivery time. Your delivery timeframe begins once your order has been dispatched.
During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer. We appreciate your patience during these periods.
3. Delivery Timeframes
Estimated delivery times are:
- Standard Shipping: 5-9 business days
- Express Shipping:5-9 business days
- Other:5-9 business days
Delivery estimates are approximate and may vary depending on your location, courier availability, weather, holidays, and other circumstances outside our control.
4. Shipping Costs
Shipping charges are calculated and displayed at checkout.
Our current shipping rates are:
- Standard Shipping: Free
- Express Shipping: Free
- Free shipping:Free
Any applicable shipping charges will be clearly shown before you complete your purchase.
5. Order Tracking
Once your order has been dispatched, we will provide tracking information at beautytech.in@gmail.com
Tracking information may take 24-48 hours to become active after your order has been shipped.
You can use the tracking number to monitor your shipment through the applicable courier’s tracking system.
6. Delivery Issues & Delays
While we aim to deliver orders within the estimated timeframe, occasional delays can occur due to:
- Courier or logistics issues
- Severe weather
- Public holidays
- High order volumes
- Incorrect or incomplete delivery information
- Events outside our reasonable control
If your order is significantly delayed or the tracking information has not updated for 5 business days, please contact us at beautytech.in@gmail.com.
We will do our best to help locate your shipment and work with the shipping carrier to resolve the issue.
7. Incorrect or Incomplete Address
Please carefully check your shipping address before placing your order.
If you provide an incorrect or incomplete address and the package is returned to us, [CUSTOMER MAY BE RESPONSIBLE FOR ADDITIONAL SHIPPING COSTS / OTHER POLICY].
If you notice an address mistake shortly after placing your order, contact us immediately at Beautytech.in@gmail.com. We will try to update it before the order is shipped, but changes cannot be guaranteed.
8. Lost or Damaged Shipments
If your package appears to be lost, damaged, or delivered but you cannot locate it, please contact us at beautytech.in@gmail.com with your order number and tracking information.
For damaged packages, please provide clear photos of the package and product so we can investigate the issue with the shipping carrier.
9. International Shipping
[WE DO NOT CURRENTLY OFFER] international shipping.
If international shipping is available:
- Delivery times may vary by destination.
- International shipping charges will be shown at checkout.
- Customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by their country.
- Customs clearance may cause additional delivery delays.
10. Contact Us
If you have questions about your order or shipping, please contact us:
Beauty Tech
Email: beautytech.in@gmail.com
Customer Support Hours: [MONDAY TO SATURDAY]
We’re happy to help you with your order and shipping questions.